Freshworks Inc Overview
Industry: Software Application
Sector: Technology
Freshworks Inc., a software development company, provides modern software-as-a-service products worldwide. It offers Freshdesk Support Desk that enables businesses to delight their customers at every service engagement touchpoint across traditional channels, including email, and modern channels, such as messaging and social media; Freshdesk Contact Center that offers agents with cloud-based telephony system to connect with customers that supports complex call-flows, number and call management, IVR, and routing needs, as well as live dashboard and reports; and Freshdesk Customer Success, which helps customer success managers at business to business (B2B) subscription companies. The company also provides Freshchat, which provides agents with a modern conversational user interface to engage with their customers across web, mobile, and social messaging applications; Freshsales that offers a multi-tiered approach to automating sales workflow and processes, as well as configure-price-quote functionality to quickly create quotes and AI-driven pipeline management; and Freshsales Suite, which delivers a single unified sales and marketing solution that allows businesses to engage and track customers across their buying journey. In addition, the company offers Freshservice, an intuitive service management solution; Freshping, a solution to monitor website's availability and get multichannel alerts; Freshstatus that allows businesses to create a custom branded website status page for internal or external viewing to communicate website uptime and availability; and Freshsurvey, a tool to measure NPS and other satisfaction metrics. The company was formerly known as Freshdesk Inc. and changed its name to Freshworks Inc. in June 2017. Freshworks Inc. was incorporated in 2010 and is headquartered in San Mateo, California. Freshworks Inc., a software development company, provides modern software-as-a-service products worldwide. It offers Freshdesk Support Desk that enables businesses to delight their customers at every service engagement touchpoint across traditional channels, including email, and modern channels, suc Read MoreMavefund brings filings, fundamentals, valuation, price history and news for Freshworks Inc into one research view. The sections below show what strengthens or weakens the research case.
Score
Reported Results
What the company reported, with filing details kept small.
Quarterly result summary
Revenue was $228.6M (reported). Net income/share was $0.11. Income from operations was $41M.
What changed
- Revenue reported to $228.6M.
- Capital return update: free cash flow $55.8M.
- Net income +269% YoY to -$4.8M.
Guidance / outlook
No formal outlook was extracted from this filing excerpt. Open the SEC source to review full management commentary.
Source: SEC EDGAR company-filed earnings materials. Dates are shown only for verification; review the source filing before relying on extracted report details.
Other recent earnings materials
Prediction-grade evidence
Recent News
Company-relevant articles from sources that pass the Mave Signal relevance and reliability checks.
Freshworks (FRSH) Could Be 14% Undervalued As Valuation Questions Build
Headline from Yahoo Finance Singapore: Freshworks (FRSH) Could Be 14% Undervalued As Valuation Questions Build.
Guggenheim initiates Freshworks stock with buy rating on strategic shift
Headline from Investing.com: Guggenheim initiates Freshworks stock with buy rating on strategic shift.
Earnings Per Share
Return on Equity
ROE
Company —
Sector Median —
ROE
Company —
Sector Median —
ROE
Company —
Sector Median —
ROE
Company —
Sector Median —
Metric chart temporarily unavailable.
Net Margin
Net Margin
Company —
Sector Median —
Net Margin
Company —
Sector Median —
Net Margin
Company —
Sector Median —
Net Margin
Company —
Sector Median —
Metric chart temporarily unavailable.
Leverage
Leverage
Company —
Sector Median —
Leverage
Company —
Sector Median —
Leverage
Company —
Sector Median —
Leverage
Company —
Sector Median —
Metric chart temporarily unavailable.
Financial Statements
Company-reported SEC EDGAR facts organized into the three core statements.
Source: SEC EDGAR companyfacts. Values are standardized company filings for research support, not personalized financial advice.